Data protection

How we handle personal data

evoneximo collects contact details and property preferences to provide tailored apartment selection services. Data is used to communicate, arrange inspections and fulfill service agreements. We retain records necessary for service delivery and legal compliance, and implement reasonable measures to protect information from unauthorized access. Sharing with third parties is limited to trusted partners involved in inspections, technical or legal reviews and only when required to fulfil the requested service.

Effective date: 21-03-2026 2026-04-19

Data Controller evoneximo (Business ID: 9065487477969)

Registered Address Bung Sub District, Amphoe Mueang Amnat Charoen District, Amnat Charoen Province 37000, Thailand

Contact Email [email protected]

Key definitions

This section clarifies terms used throughout the privacy notice. Precise definitions help you understand what types of information we process, how we process it and the roles of the parties involved. If a defined term is used elsewhere in the policy, its definition applies consistently.

Personal data means any information relating to an identified or identifiable individual. Examples relevant to our services include name, email address, phone number, identification numbers, billing details and preferences you supply when enquiring about luxury apartment selection services.

Processing covers any operation performed on personal data, whether automated or not. This includes collection, storage, retrieval, use, disclosure, transmission, aggregation, anonymization and deletion when we manage records related to client advice, viewings, contracts and communications.

User refers to a natural person who interacts with evoneximo services, including prospective tenants, property owners, and third parties who engage with our website or contact us directly for apartment selection and consulting support.

Service denotes the suite of activities provided by evoneximo related to high-end apartment selection: property sourcing, market advisory, viewings coordination, contract facilitation and post-transaction support tailored to the Thailand market.

Cookies are small data files placed on a device to store preferences, session identifiers and usage patterns. They help the website remember settings, analyze traffic and deliver content appropriate to user interests while ensuring efficient operation of our platform.

Data we collect

We collect data necessary to provide professional apartment selection and related services, to communicate effectively, and to meet legal and contractual obligations. Data collection is limited to what is relevant and proportionate for the stated purposes.

Information you provide directly

When you contact us, register interest, request viewings or enter into a service agreement, we may collect the following categories of information supplied by you:

Identity and contact details: full name, email address, telephone number, national ID or passport details when required for contractual checks.
Transaction and property preferences: budget range, preferred locations, required amenities, lease or purchase timelines, and documentation necessary to evaluate suitability.
Communications content: messages, notes from consultations, records of calls or meetings needed to document client instructions and service delivery.
Payment and billing information: invoicing details and payment confirmations necessary to administer contracts and business records.
Verification data: where law or contractual requirements demand identity verification, we may collect copies of identity documents and proof of address.
Feedback and service evaluations: testimonials or survey responses you choose to provide to help us improve our services.

Information collected automatically

When you access our website, certain technical information is collected automatically to maintain service functionality, enhance performance and support security processes.

Device and browser information such as device type, operating system, browser type and settings.
Usage data including pages visited, time spent on pages, navigation paths and click patterns used for analytics and service improvement.
IP address and geolocation data at a coarse level to detect fraud, optimize content delivery and ensure lawful operation in relevant jurisdictions.
Session identifiers and cookie identifiers used to maintain login sessions, preferences and to secure interactions.
Performance metrics and error logs that assist our technical team in diagnosing problems and improving reliability.
Referrer information and traffic source details that help us understand how users find our services and which channels perform effectively.

Data from third parties

We sometimes obtain information from trusted third parties when necessary to deliver our services and comply with legal obligations. Such sources are used only when appropriate safeguards are in place.

Professional partners and service providers such as payment processors, identity verification services and client onboarding platforms.
Property owners, real estate agents and management companies who provide property details, availability and contract documents for listings we present to clients.
Public data sources and registries where permitted by law, used to validate ownership, property records and regulatory compliance checks.

Why we process personal data

We process personal data to deliver high-quality, professional luxury apartment selection services, to manage client relationships, and to meet legal, regulatory and contractual responsibilities.

To provide and administer bespoke apartment search and viewing arrangements, including communicating offers and coordinating visits.
To assess client needs and tailor property recommendations based on stated preferences and eligibility.
To perform identity verification and due diligence required for contractual engagement and anti-fraud measures.
To manage billing, payments and related business administration in connection with services rendered.
To respond to enquiries, manage client communications and maintain records of interactions for service continuity.
To analyze website performance and usage to improve user experience, functionality and security of the evoneximo platform.
To comply with legal obligations, defend legal claims and cooperate with law enforcement or regulatory authorities when required.
To obtain feedback and conduct service quality reviews that inform ongoing professional development and operational improvements.

Legal basis for processing

We rely on appropriate lawful bases under applicable data protection law to process personal data. The specific basis depends on the processing activity in question.

Contractual necessity: processing required to perform services you have requested or to take steps at your request prior to entering a contract.
Legal obligation: processing necessary to comply with statutory duties, regulatory requirements or to respond to lawful requests by authorities.
Legitimate interests: processing to pursue our business interests such as fraud prevention, network and information security, provided those interests are balanced against your rights and freedoms.
Consent: where applicable, for optional processing activities such as direct marketing or certain analytics; you may withdraw consent at any time without affecting earlier processing.

Cookies and similar technologies

evoneximo uses cookies to provide essential site functionality, measure performance and deliver a tailored user experience. We apply industry-standard controls to protect user privacy while maintaining service quality.

We use session cookies for site functionality, persistent cookies to remember preferences, analytics cookies to measure usage and optional advertising cookies when permitted. Cookie behavior and lifetimes are described in our cookie policy.

Categories include strictly necessary cookies, performance and analytics cookies, functionality cookies and targeted advertising cookies. Only necessary cookies are set without consent; other categories require consent where applicable.

You can manage or disable cookies via your browser settings or through our cookie preference tool accessible on the website. Disabling certain cookies may affect site functionality and user experience.

Full cookie policy

How we share information

We share personal data only with parties that need it to deliver services or to comply with legal obligations. Data sharing is governed by contracts and appropriate safeguards to maintain confidentiality and security.

Service providers engaged for operational purposes such as payment processors, IT hosting, analytics providers and communications platforms.
Real estate partners, property managers and owners to arrange viewings, verify availability and manage contractual documentation.
Professional advisers, auditors and legal counsel when necessary to obtain advice, defend legal rights or comply with regulatory requirements.
Authorities and regulators when disclosure is required by law or in response to lawful requests from law enforcement agencies.
Successors in the event of a business reorganization, merger or sale, where personal data may form part of transferred business assets subject to confidentiality obligations.
Other parties where you have provided explicit consent for the disclosure of your personal data.

International transfers of personal data

Some processing activities may involve transferring personal data to recipients located outside Thailand. Transfers are carried out only when necessary and in compliance with applicable legal safeguards.

We implement safeguards such as contractual data protection clauses, reliance on adequacy decisions where available, and technical and organizational measures to protect personal data during transfer and processing by third parties.

Data retention

We retain personal data only for as long as necessary to fulfill the purposes described, to satisfy legal and regulatory obligations, to resolve disputes and to enforce agreements. Retention periods are regularly reviewed.

Account and contractual records are retained for the duration of the service relationship and for a limited period thereafter to meet accounting, tax and regulatory requirements.

Communications, correspondence and service notes are retained for a period proportionate to the purpose of the communication, typically aligned with the lifecycle of the related transaction or client relationship.

System logs and technical diagnostic records are retained for operational and security purposes for a limited timeframe appropriate to support incident contribute and ensure platform integrity.

When retention periods expire or upon validated deletion requests, we securely delete or anonymize personal data so that it no longer identifies an individual, except where preservation is required by law.

Security of personal data

Protecting personal data is a core operational priority. We apply technical and organizational measures proportionate to the sensitivity of the information and the risk to individuals, and we continuously review these measures in line with industry practice.

Access controls and role-based permissions to limit data access to authorized personnel only.
Encryption of data in transit and at rest where appropriate, alongside secure key management practices.
Regular security assessments, vulnerability testing and audit procedures to detect and remediate risks promptly.

Exercising your rights

You can exercise the rights applicable to your circumstances by contacting our data protection contact. We aim to respond promptly and in accordance with legal timelines while verifying requests to protect privacy and security.

Right to access: request confirmation and copies of your personal data held by evoneximo.
Right to rectification: request correction of inaccurate or incomplete data.
Right to erasure: request deletion of data where legal grounds permit.
Right to restriction: request that processing be limited in specific circumstances.
Right to data portability: request a machine-readable copy of data processed on certain lawful bases.
Right to object: object to processing based on legitimate interests or direct marketing.
Right to withdraw consent: where processing relies on consent, you may withdraw it without affecting prior processing.
Right to lodge a complaint with a supervisory authority: if you consider our processing unlawful, you may submit a complaint to the competent regulator.

Access and Privacy Requests

If you wish to review, correct, export, or request deletion of personal data we hold about you, submit a written request to our privacy team. Include your full name, email address used with evoneximo, a clear description of the records or action requested, and a copy of an official ID for verification. Requests are evaluated against applicable law and may be limited by legal or contractual requirements.

[email protected]

We aim to acknowledge receipt of privacy requests within 5 business days and to provide a substantive response within 30 days. If additional time is necessary due to the complexity of the request, we will notify you and provide an estimated completion date, typically no later than 60 days from receipt.

Marketing Communications

evoneximo may send promotional messages about curated luxury apartment selections, market analyses, and service updates to users who opt in. Marketing communications are based on the preferences you set and the contact information you provide. We limit promotional use of sensitive categories and do not combine marketing data with information obtained from sources that restrict promotional use.

To stop receiving marketing emails, use the unsubscribe link at the bottom of any marketing message or visit https://evoneximo.info/unsubscribe. You may also contact our privacy team at the address below to update your communication preferences.

Children's Privacy

Our site and services are intended for adults seeking luxury apartment selection and related advisory services. We do not knowingly collect personal data from children under 13 years of age. If we learn that we have unintentionally collected personal data from a child under 13, we will take steps to remove that information promptly in accordance with applicable law. Parents or guardians who believe their child’s information has been submitted should contact us immediately.

Third-Party Links and Services

evoneximo may link to third-party websites, partner listing platforms, payment processors, or analytics providers. These third parties have separate privacy practices and policies. We recommend reviewing third-party privacy notices before providing personal data. We are not responsible for the privacy practices or content of external websites or services.

Changes to this Privacy Policy

We review and may update our privacy practices periodically to reflect operational, legal, or regulatory changes. Material updates will be communicated on our website with a revised effective date. Continued use of our services after the posted effective date constitutes acceptance of the updated policy as permitted by applicable law.

Contact and Data Controller

evoneximoBung Sub District, Amphoe Mueang Amnat Charoen District, Amnat Charoen Province 37000, ThailandPhone: +66907295842Business ID: 9065487477969Website: https://evoneximo.infoFor privacy inquiries, data subject requests, or policy questions, contact our privacy team at the address above. Effective March 19, 2026.

+66907295842